Virtual museum visits and 3D exhibits: examination of benefits, challenges, and best practices in delivering virtual tours and 3D exhibits 

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The aim of a virtual tour is generally to present an existing site, such as an exhibition or a 3D reconstruction of a historic monument, to online visitors. It is usually composed of still images, 360-degree images, videos or 3D models.  

What are the advantages of creating and distributing a virtual tour?  

  • Creation of a long-term online record of an artefact or place available worldwide, 24 hours a day, mostly free of charge: all you need as a visitor is a digital device and an Internet connection 
  • Make the visit accessible to all, without architectural restrictions for people with reduced mobility, for example 
  • Make objects too fragile to be displayed in a permanent showcase accessible 
  • Generate new interest in the cultural institution by regularly updating content, or by making the project innovative through aesthetic work, for example 

What are the challenges of a virtual tour? 

  • It takes time, technical skills and equipment (or funds to hire professionals) to capture and edit high-quality video or to digitize 3D objects 
  • Video tours can lack accessibility because viewers have no control over them 
  • 3D virtual tours can become outdated in terms of concept and design, and therefore unattractive, due to increasingly rapid technological developments 
  • Standard file formats may also evolve, so 3D virtual models may become obsolete 
  • Video tours may also become outdated if the real-life displays have significantly changed in the meantime 
  • Additional costs due to intellectual property rights, for images for instance 
  • Finally, even if the visit is technically perfect, visitors don’t engage in the same way online as they do in real life. It therefore remains to establish long-term relationships with them and stimulate social interaction between them through this type of digital offering. 

Best practices